This toolkit brings together Jesse Noonan‘s complete 1:1 system: the blank template she’s refined over years of leading teams, plus a filled-in real-life example so you can see exactly what it looks like in practice. If your check-ins feel like they’re just… happening, this is the fix.
From the Helia Library — based on the article The 1:1 Template That Solves Everything (Seriously!), from our Coffee Chat with Jesse Noonan.
What’s Inside
Three resources, meant to be used together. Start with the blank template — then use the example to see how it all comes to life.
01 – Jesse’s 1:1 Template
The actual template Jesse uses with her team, covering everything from 2-way feedback (Snaps + Deltas) to data accountability to outcomes for the week ahead. Start here — this is what you’ll bring to every check-in.
02 – The 1:1 in Real Life: A Filled-In Example
An anonymized, real-life example of the template in action — so you can see what good looks like before you try it yourself. Use this alongside the blank template to see how each section is actually filled in.
03 – How To Use The 1:1 Template
An annotated version of the template with guidance for new managers on each section.
If You Want Help With Manager Development and 1:1 Culture
Nina Jacinto spent years as a VP of People, figuring out what actually makes managers effective, and she helps leaders build management cultures where feedback flows and people grow.
She’s a good fit if:
- Your managers are struggling, and you’re not sure why
- You’re rolling out a new check-in structure and want support making it stick
- You’ve got first-time managers who never learned how actually to manage
- You want someone to look at your management practices and tell you what’s working and what’s not
Connect with Nina!
Not sure Nina‘s the right fit? Talk to Helia directly!
About Nina
Nina Jacinto has spent a decade leading people operations in nonprofits and startups, and now provides strategic consulting to organizations and teams. After managing five layoffs in five years, she figured out how to help organizations and their leaders make changes without losing their humanity. She earned her people operations expertise the hard way – and now helps others do hard things with integrity.
Nina started the Long Beach Crochet Club for “introverts who like hobbies” when she moved to the city, has attended members’ weddings, and earned 117 five-star reviews for creating community where people actually want to show up. She still uses “cheers” as her email sign-off.
