This bundle brings together Leah Peters‘ complete team reset process — from the pre-survey that surfaces hidden micro-frictions to the scripts that help you say the hard things without starting from a blank page. Leah has spent nearly two decades leading mission-driven teams, and this is the process she wishes she’d had earlier in her career.
From the Helia Library — based on the article How To Reset A Struggling Team, which came from our Coffee Chat with Leah Peters.
What’s Inside
Four resources, meant to be used in sequence. Start with the survey — everything else builds on what you learn there.
01 — Team Reset Pre-Survey
Three questions Leah asks before every reset to surface the micro-frictions breaking your team — with guidance on how to synthesize what you hear. Send to your team 1–2 weeks before your Reset Meeting, before you’ve brought everyone together.
02 — Pre-Reset Meeting Guide
Leah’s process for running 1:1s with each team member after the survey and before the team session — including what to cover, how to hold the “anthropologist mindset,” and how to use AI to find patterns in responses. Use this in the week before your Reset Meeting, after you’ve read through all survey responses.
03 — Sample Reset Meeting Agenda
A real agenda Leah used with a team during a strategic planning retreat — including session structure, facilitation notes, and timing for a full-day reset. Adapt it based on the themes from your pre-work when you’re planning the team session itself.
04 — Team Reset Scripts
Ready-to-use language for every conversation in the reset process — announcing the survey, opening pre-meetings, leading the team session, running follow-ups, and holding accountability when expectations aren’t met. Return to this throughout the entire reset process, from the first email to the hardest follow-up conversations.
If You Want Help Resetting Your Team
Leah Peters partners with leaders navigating transformation, turnaround, or transition — helping them identify the micro-frictions causing dysfunction, anchor the change, and build trust through consistent follow-through.
She’s a good fit if:
- You know your team needs a reset but you’re not sure where to start, or what you’re personally contributing to the dysfunction
- You keep having the same conversation with different people and you’re starting to realize it’s systemic
- You’ve tried to reset before but nothing actually changed, and you need someone outside the dynamics to help facilitate
- Your team is delivering but at enormous internal cost, and you want to change that before you lose people
- You’re tempted to change everything when what you really need is to focus on the two things that are actually breaking trust
Connect with Leah!
Not sure Leah‘s the right fit? Talk to Helia directly!
About Leah
Leah Peters realized that the leader is always the problem the hard way — through leading her own teams that struggled before they thrived. After nearly two decades as a mission-driven leader, including serving as Chief Academic Officer and stepping in as interim principal post-COVID, she now partners with leaders navigating transformation, turnaround, or transition.
Work with Leah